Software and Firmware Updates Service - For customers with their own SonicWALL certified IT staff, there’s SonicWALL Software and Firmware Updates. This simplified offering includes an annual subscription to firmware updates and upgrades, along with return to factory hardware replacement in the event of failure. Note: This offering does NOT include Technical Support.
More information: http://www.sonicwall.com/downloads/BR_Support_US_Final.pdf
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